Every company I have worked for has had to deal with the issue of Tribal Knowledge. What is tribal knowledge in a company? It's any undocumented knowledge that is required to keep the company or the company's products working. The fact is that it's hard to document things, and it's even harder to keep the documents organized once a company reaches a certain size and the workforce starts to turn over.
I keep a notebook full of the tribal knowledge that I come across at my company. Even within my own notebook, it's hard to keep this knowledge organized. My only advice to my juniors is: GET A NOTEBOOK! And recopy your notes at the end of the day so that you can keep it all organized.
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